Privacy Policy & Communications Disclosure

Last Updated: 19 January 2026

Flooring Specialist is committed to protecting your privacy and being transparent about how we collect, use, and communicate with you, including via phone calls, emails, and text messages.

Business Information

Flooring Specialist
📍 101 Lochlyn Place, Bonaire, GA 31005
📞 478-922-7777
📧 info@myflooringspecialist.com
🌐 https://myflooringspecialist.com

Text Messaging & Communications

By providing your phone number and opting in, you agree to receive communications from Flooring Specialist, which may include:

  • Appointment confirmations and reminders

  • Estimates, invoices, and billing notifications

  • Project updates and service-related messages

  • Customer support communications

  • Occasional promotions or service announcements

Message frequency varies based on your interaction with us and the services requested. Message and data rates may apply.

We do not send spam. If we wouldn’t say it to your face, we won’t text it to you.

Information We Collect

We may collect the following information when you interact with us:

  • Name

  • Phone number

  • Email address

  • Physical address or service location

  • Service history and project details

  • Communication preferences

We may also collect non-personal data such as browser type or site usage to improve website performance.

How We Use Your Information

We use collected information to:

  • Provide estimates and perform requested services

  • Communicate about appointments, projects, and billing

  • Respond to customer inquiries and support requests

  • Maintain customer records and service history

  • Send service-related notifications and optional promotions

Your information is used only to operate and improve our business.

Data Storage & Security

We store customer information using secure systems with restricted access. Reasonable administrative, technical, and physical safeguards are in place to protect personal data from unauthorized access, disclosure, or misuse.

No system is perfect—but we take data protection seriously and limit access to only those who need it to do their job.

Information Sharing

We do not sell or rent your personal information.

We may share limited information only when necessary with:

  • Payment processors

  • Scheduling, CRM, or communication platforms

  • Service partners assisting with project fulfillment

All third parties are required to maintain confidentiality and use your information solely to support our operations.

Customer Rights

You have the right to:

  • Request access to your personal information

  • Update or correct your information

  • Request deletion of your information, subject to legal or operational requirements

To make a request, contact us using the information above.

Opting Out & Getting Help (Carrier Required)

You may opt out of text messages at any time by replying:

STOP – to unsubscribe from SMS messages
HELP – for assistance or more information

You may also contact us directly at 478-922-7777 or info@myflooringspecialist.com.

Opting out of texts will not affect your ability to receive service-related communications through other methods unless requested.

Third-Party Links

Our website may contain links to third-party websites. Flooring Specialist is not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the updated effective date.